SHIPPING INFORMATION
Made to travel
with meaning.
Every QN-EIN piece is carefully prepared and packed before it begins its journey to you.
View shipping optionsTHE JOURNEY
Clear updates, from our studio
to your door.
We keep every step simple, so you can focus on the piece you chose and the meaning behind it.
Processing
Most orders leave our studio within 1–3 business days. Personalized pieces may need a little more time to prepare.
Tracking
Once your order ships, we will send a tracking link to the email used at checkout.
Delivery
Delivery timing and available services are shown at checkout based on your destination.
DELIVERY OPTIONS
Choose what
works for you.
Shipping rates and estimated arrival dates are calculated at checkout and may vary by destination.
GOOD TO KNOW
Will I receive tracking?
Yes. We email tracking details as soon as your order is handed to the carrier.
Can I change my shipping address?
Contact us as soon as possible. We can update an address before the order enters shipment, but cannot guarantee changes after dispatch.
What if my order is delayed?
Check the tracking link first. If the status has not changed for several business days, contact us and we will help.
NEED A HAND?
We are here to help.
Have a question about delivery, an address, or an existing order?
Contact us