配送情報

配送情報

Made to travel
with meaning.

Every GemMaura keepsake is carefully prepared and packed before it begins its journey to you.

View shipping options

Clear updates, from our studio
to your door.

We keep every step simple, so you can focus on the piece you chose and the meaning behind it.

01

処理中

Most orders leave our studio within 1–3 business days. パーソナライズ pieces may need a little more time to prepare.

02

Tracking

Once your order ships, we will send a tracking link to the email used at checkout.

03

配送

Delivery timing and available services are shown at checkout based on your destination.

配送オプション

選ぶ
works for you.

配送 rates and estimated arrival dates are calculated at checkout and may vary by destination.

Standard shippingReliable delivery with tracking
速達配送Faster delivery where available
International deliveryTaxes and duties shown at checkout

知っておくと良い

Will I receive tracking?

Yes. We email tracking details as soon as your order is handed to the carrier.

配送先住所を変更できますか?

お問い合わせ as soon as possible. We can update an address before the order enters shipment, but cannot guarantee changes after dispatch.

What if my order is delayed?

Check the tracking link first. If the status has not changed for several business days, お問い合わせ and we will help.

手伝いが必要?

We are here to help.

Have a question about delivery, an address, or an existing order?

お問い合わせ
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